Refund policy

RETURNS
- - - -
Our policy lasts 30 days. If 30 days have passed since your purchase, unfortunately, we can't offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in its original packaging.
Several types of products are exempt from return. Perishable items, such as food, flowers, newspapers, and magazines, cannot be returned. We also do not accept
intimate or sanitary items, hazardous materials, or flammable liquids or gases.
Additional items that cannot be returned:
* Gift cards
Downloadable software products
* Some health and personal care items
To complete your return, we require a receipt or proof of purchase. Do not return your
purchase to the manufacturer.
There are certain situations where only partial refunds are granted: (if applicable)
* Book with obvious signs of use
* CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item returned more than 30 days after delivery. Refunds (if
applicable)
Once we receive and inspect your return, we'll send you an email to notify you that we've received your returned item. We'll also notify you if your refund has been
approved or rejected.
If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain number of
days.
Late or missing refunds (if applicable)
If you haven't received a refund yet, please check your bank account again first.
Next, contact your credit card company. It may take some time before your refund is officially posted. Then, contact your bank. There's often some processing time
before you see a refund.
If you've done all of the above and still haven't received your refund yet, you can contact us at agustintheboy97@gmail.com . Sale
items (if applicable)
Only regular-priced items can be refunded. Unfortunately, sale items cannot be refunded.
Changes (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please email us at agustintheboy97@gmail.com and
send your item to: Echeandia 6088, Villa Lugano, AL 1439, USA.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you'll receive a gift credit for the value of your return. Once we receive the
returned item, a gift certificate will be mailed to you.
If the item wasn't marked as a gift when purchased, or the gift giver chose to have the order shipped to them and then give it to you, we will send a refund to the gift
giver and they will find out about your return.
Shipment
To return your product, you should mail it to: echeandia 6088, villa lugano, AL, 1439, United States.
You are responsible for returning shipping costs. Shipping costs are non-refundable. If you receive a refund, the return shipping cost will be deducted from your
refund.
Translated from Spanish to English - www.onlinedoctranslator.com
Depending on where you live, the time it takes to receive your exchanged product may vary.
If you're shipping an item over $75, it's recommended that you use a trackable shipping service or purchase shipping insurance. We don't guarantee that we'll
receive your returned item.